Entrance year
May 2024
Education
Master of International Hospitality Management (2024), The Hong Kong Polytechnic University
Bachelor of Tourism Development and Management (2022), Arizona State University
Bachelor of Hotel Management (2022), Hainan University
shuxu-elsa.liu@connect.polyu.hk
Selected Publications
Hao, F., Qiu, X., Kong, H., Wang, K., & Liu, S. (2025). AI in Tourism and Hospitality: From Predictive Infrastructure to Experiential Interface. Journal of Hospitality & Tourism Research. (under review)
Qiu, X., Hao, F., Kong, H., Wang, K., Liu, S., & Liu, J. (2025). Exploring the Drivers of Customer Experience Quality in Smart Hotels: A Content and fsqca Approach. Journal of China Tourism Research, 1–26.
Liu, S., Hao, F., & Qiu, X. (2025). Diversity, Equity, and Inclusion (DEI) Research in Tourism and Hospitality: Insights from Bibliometric Analysis. International Journal of Contemporary Hospitality Management, 37(7), 2532–2555.
Hao, F., Liu, S., Zhang, C., & Chon, K. K. S. (2025). Metaverse in tourism: from virtual worlds to sustainable worlds. Tourism Review.
Liu, S., & Hao, F. (2024). Metaverse and regenerative tourism: the role of avatars in promoting sustainable practices. Asia Pacific Journal of Tourism Research, 29(7), 869–884.
Liu, S., & Hao, F. (2024). Engaging with avatar in virtual regenerative tourism. Journal of Travel & Tourism Marketing, 41(6), 864–879.
Other highlights
- PhD Student Representative, SHTM (2025/26);
- Certified Hospitality Educator (CHE);
- Co-Investigator for Smart Buffet: AI and IoT for Sustainable Food Waste Reduction (Project ID: P0057953)
waiting for more talents to join!
Our lab is seeking talented individuals with exceptional expertise to join. Interested candidates are encouraged to contact Dr. Faye Hao through Email: ffaye.hao@polyu.edu.hk.
